Privacy Policy & Security Statement

Information Collection and Use

PointMatrix Technology Services may collect information from you when browsing our website, including when you place an order or request information. PointMatrix Technology Services is the sole owner of the information collected on this site. We will not sell or rent this information to anyone. We may on occasion contact you by email or mail regarding important product updates, support notices or company news. If you do not wish to receive these notices, you may contact us to be removed from our contact lists, click "Contact Us" from our homepage.

Security

PointMatrix Technology Services takes every precaution to protect your information. When you place an order with pointmatrix.com via our online shopping cart system, we use a secure server to protect your personal information. Secure Socket Layer (SSL) software encrypts personal, sensitive information.

Cookies

A "cookie" is a small piece of data stored on your hard drive during your visit to our website. Cookies allow us to track and target the interests of our visitors to enhance the experience on our site. We also use cookies as a security tool. Some of our business partners may use cookies on our site. We have no access to or control over these cookies.

IP Addresses

When browsing, or downloading content from our site, our systems record your computer's IP address (this is for tracking purposes only). Except during a fraud investigation, this information is not shared with any organization or company, it is kept confidential. We also use IP addresses to analyze trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use.

Links

This web site contains links to other sites. Please be aware that PointMatrix Technology Services is not responsible for the privacy practices of such other sites. This privacy statement applies solely to information collected by this Web site

Notification of Changes

If we decide to change our privacy policy, we will post those changes here. This Policy was last Updated 5/30/2009.

Other Policies Terms & Conditions

All software purchases, downloads, or programming services are subject to the Terms and Conditions as stated in our Software License Agreement. By downloading or installing any software from PointMatrix Technology Services, you agree to the terms of the Agreement.
This Agreement can be updated without notice, and is available at Terms & Conditions

Return Policy

Before purchasing, you are encouraged to "Test Drive" our software using any online demos. Our downloads are not distributed as free "Trial" software, therefore cannot be returned for a refund. In the event you encounter a problem with your installation, contact our support dept. for assistance - PointMatrix Technology Services offers both support & installation services to assist with any technical difficulties.

Support Services

Some software and services purchased from PointMatrix Technology Services may include limited free support (technical support, re-downloads, and free updates may be limited to 1 year from date of original qualifying purchase). Unless stated otherwise, the free support is only available through our website/email. If you require more advanced technical support or require telephone assistance, additional consulting services or a support plan may be required. We reserve the right to change our support policy at anytime. To contact our support dept. for assistance, click on "Contact Us" and follow the links to "Technical Support".

Copyright Notice

Unless otherwise stated, all Text and Images contained on this website is the property of PointMatrix Technology Services (pointmatrix.com) and cannot be reproduced, copied, or used without our written permission. Any links our promotion of our site must include our company name or web address.
Updated: 5/30/2009

Contact Us